cWatch API
Staff remain productive by responding only when intervention is actually needed—such as a full reverse-vending machine, a Click & Collect pickup, or a self-checkout support request.
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Full everse-vending machine
When the reverse-vending machine is full or jammed, an alert is sent directly to the nearest staff member’s cWatch, enabling immediate action without routine checks and preventing negative impact on the customer experience.
Self-checkout alerts
Self-checkouts send alerts for age verification, product validation, or customer assistance requests directly from the checkout to the dedicated staff member’s cWatch, enabling immediate response.
Click & Collect pickup arrival
Staff receive real-time cWatch alerts both when a new order is placed and when the customer arrives for pickup—removing the need for routine checks and enabling focused, efficient order preparation and handover.
What cWatch API brings to your store
Higher staff productivity through targeted alerts
Employees stay focused on their tasks and react only when necessary – for events like full bottle-return machines, Click & Collect arrivals or self-checkout assistance.
Smoother store operations with fewer interruptions
Automated device-to-staff notifications replace manual checks, reducing unnecessary walking and guesswork and ensuring issues are handled exactly when they occur
Faster response to in-store events
Integrations trigger instant alerts for critical moments, allowing teams to respond quickly and keep equipment, services and customer flows running smoothly
Case Studies
See how cWatch helps Europe’s leading stores
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